Orders: As an additional precaution, we verify each detail on your order before entry into production. We double check pricing on all items, shipping, and totals so you can be assured there are no surprises for you. We also make sure that any discounts or manufacturers allowances are applied to your order. You will be notified of any adjustments to your order prior to order entry and production.
Returns: 100% Satisfaction Guaranteed! Seals may be returned for any reason if you are not completely satisfied. Just return the seals and we will rerun your order no questions asked . . . it’s as simple as that.
Change in Orders or Cancellations: Changes in quantity, copy, color or stock may be made, however, changes may cause delays in production. These changes may also require a change in pricing. Orders may be canceled at any time, however, you will be responsible for payment for all work completed on your order up to time of cancellation.
Customer supplied copy: Copy should be typewritten or hand printed so that it is clear and error free. We will follow the exact specifications in laying out your seal. In the absence of exact specifications, our professional artists will use their best judgment to create production art. Production art charges start at $25.00, and are additional. We will evaluate your art requirements when your order is received and will inform you of any additional costs prior to starting production. See proof note below.
Proofs: No charge for emailed black & white art proofs. Press proofs and not available.
Fine copy: Do not use type smaller than 7 point, depending on boldness of style.
Electronic art: Art may be sent in eps or Illustrator PDF format via email to [email protected]
Bleeds: Bleeds are ink coverage to the edge of the seal and require an additional charge.
Delivery: Normal production time is three weeks plus shipping. UPS Ground delivery is included in all pricing. Shipments to Alaska, Hawaii, Canada, and international addresses are additional. Rush shipping is available at additional charge.